Privacy Policy

1. Information We Collect

Coast 2 Coast Technologies ("C2C," "we," "us," or "our") collects information to provide better services to our customers. We collect information in the following ways:

• Personal Information: Name, address, phone number, email address, and payment information when you sign up for our services.
• Service Usage Data: Information about how you use our internet and telecommunications services, including bandwidth usage, connection times, and service performance data.
• Technical Information: Device information, IP addresses, browser type, and operating system information.
• Communication Records: Records of communications between you and C2C for customer service purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our telecommunications services
• Process payments and manage your account
• Communicate with you about your service, including technical support
• Comply with legal obligations and regulatory requirements
• Detect and prevent fraud or unauthorized use of our services
• Analyze service usage to improve network performance and customer experience

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred.
• Emergency Situations: We may share information to protect the safety and security of our customers or the public.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, and regular security assessments.

5. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal and regulatory requirements)
• Opt-out of marketing communications
• Request information about how your data is processed

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service usage data may be retained for network optimization and regulatory compliance purposes.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: